[RESOLVED] Order not showing up in the store

General
1

Hey folks! I’ve got a weird one. I placed my order on the 22nd of March and got the confirmation email that my order had been placed. When I go to the store page and look at my orders however, there is nothing listed. I did confirm my card was charged.

Update:
@Vikram-45HomeLabs got back in touch with me and did confirm my order is in the system and is making its way to production. It must just be an issue with the store orders page.

2

Hi @nigel,

I just wanted to apologize for the delayed response to your email. I’ve gone ahead and replied back, so please check your inbox when you get a chance.

Thanks again for keeping us posted, and if you have any further questions or concerns, feel free to reach out.

Thank you,

1 Like
3

Looks like everything is sho up just fine now.

Thanks for fixing whatever it was!