Ordering from Europe

General
1

Hello 45HomeLab!

I’d like to get my hands on one of HL15s soon.
I’d be ordering from the EU (Germany to be precise).

I thought about travelling to the US and bringing into the EU myself, but I learned I’d need to pay 19% import tax anyway.

I tried getting the tax and shipping estimates by following the ordering process on the website, however, they are both shown as $0.00, even at the step where you give your payment info and press “complete order”

I’d like to know:

  • If 45HomeLab handles the “Import One Stop Shop (IOSS)” process
  • If yes, what would be the tax amount?
  • How much does the shipping cost?

These questions are regarding the Full-Build and also case-only

I couldn’t find any contact information for sales on the website, so I defaulted to here.

Thanks!

3 Likes
2

HI @Waffle_Destroyer, please reach out to info@45homelab.com and they will be able to answer your questions for you.

3

Hey,

I have the same question and I’m also considering ordering one of the hl15 models. I’m located in Germany as well, so if you can share the answer with us, I would really appreciate it :wink:

Thanks,
dhn

4

Hi @dhn and welcome to the forum.

We are currently looking into other payment options for the store but if you would like to place an order now please reach out to info@45homelab.com as they will be able to accept additional payment methods not currently supported by the store.

5

Hey @dhn,

I am happy to let you know that we have added PayPal as a payment option.

Thank you,

3 Likes
6

Hi,

I’m also interested in ordering an HL15 from Germany.
Could any community members from Germany maybe tell me what to expect in terms of customs costs?

7

I’m not from Germany, but I think you just pay the 19% VAT for electronics coming from Canada.