HL15 Production Update

Yup! Mine was also a 1969 order date. I think this was to help with knowing who had ordered with early access/preorders.

It’s sitting in a big, VERY WELL HANDLED, box in my kitchen right now! My poor wife, she’s the real hero for carrying it up the stairs today!

Nice, glad to see people starting to get theirs. I imagine bare bone systems are quicker to get out the door compared to full builds.

LOL, the 1969/1970 date is almost certainly a bug in their website at the beginning. If you use the old/traditional unix timestamp format it’s a number of seconds since Jan 1 1970 (the unix epoch). So they probably had a bug in the code to set the order timestamp field in the database properly. If you convert between timezones that’s why some people are seeing 1969 vs 1970.

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I’m not sure! I could see it going either way tbh. I’d have to imagine that while the chassis itself is the same in any of the 3 build options, the end user experience, packaging, and QC checks might look a little different for each option.

That is to say, I wouldn’t expect a bag of hardware and instructions for installing a MoBo in my full build. However, someone that ordered a bare chassis would. I’d imagine the option with the PSU would take in to consideration packaging all those cables and what not.

Wish there was a progress tracker. I also heard from Vikram around Nov 1st and am eagerly awaiting receiving my three units!

Are they providing tracking numbers when they are shipped? I wouldn’t want this to have to sit outside until I got home from work, I would rather take the day off work and stare out the window all day.

I haven’t received my ‘in production’ email yet, but I’m still crossing my fingers I get it before my birthday next Friday. :crossed_fingers:

I’m in the US so there were two sets of tracking numbers. First one I reached out to check on production status, those were to the distribution center. The ones to me received automated emails… both from FedEx and 45 Homelab.

HI @Krushal, We will be sending out tracking numbers once your system has shipped from us.

@Vikram-45HomeLab Will be the one emailing you know about this so keep an eye out for his emails

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The way it worked for me was, I got a follow up from Vikram after that initial email. The follow up had a tracking and info stating that the tracking was for the shipment into the states for customs reasons. It took about 2 days to get there. The next morning I had another email from them with the new tracking number for shipment from district to my house, this showed up in one day, but I’m on the east coast.

I received the initial email from Vikram on 1 November, but I have not received anything next email as today is the 5th business after the initial update.

The email subject was “Your order has entered production”

When I was trying to email Vikram directly I am noticing that the your parent email server is having issues:
host orders.protocase.com[142.177.145.42] refused to talk to me: 421 4.3.2 orders.protocase.com VPOP3 SMTP Server too busy - try later

This could be a form of spam guarding, but it is a little concerning given the lack of updates (from the initial email).

The email was successfully sent, but it took about 15 minutes.

The initial email being that it was in production or the one that was sent out to everyone? If it’s the latter, that email was partly an introduction from Vikram as he just joined the team. Once you get your “has entered production” email you’re in the home stretch.

I updated my original post and share that the email was sent successfully – just took 15 minutes.

The subject was about my order “… has entered production”

These emails would be on a per-order basis. So when you receive one it means your server is in production

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Ah, so the Vikram announcement was not a mass email! I had heard the guys say something on Self-Hosted but it was during a nice 5pm highway merge so I must have misheard haha.

I’d like to know where mine is in line. Granted I’ve still got an older date on the order

Same. I was told it would ship by end of day today but haven’t heard anything.

Order Number: 2023514760
Date Placed: 1969-12-31
Real Date: Oct 13, 2023, 11:18:34 PM (From receipt email)

HomeLab Ecommerce Order - 281 (From receipt email)

HL15 - Chassis & Backplane

859.99

Steel Chassis with our Direct-Wired Backplane

  • Black
  • Rail Kit
  • 4x SFF 8643 → SFF 8643
  • Set A

Email from @Vikram-45HomeLab on Nov 7 4(ish)pm local. “…your order has been added to our production queue.”

No further updates yet.

I was thinking it would ship in 24-48hrs from email, now I’m just hoping it gets out before tomorrow so it can travel through the weekend :crossed_fingers:.

Started building naked and currently in Unraid support trying to boot. Will post naked pics if I manage to boot.

I wouldn’t hope out hope on that. I got the production email on Halloween and it still hasn’t shipped.

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Ugh. I ordered a week later and worried I won’t get it until Christmas :frowning:

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If the order numbers are sequential, and I placed mine on Oct 14th….i can see why they might be taking a bit to get out. I had a pre-order and mine isn’t in production yet.
Definitely a bonus for 45 Drives, super happy for them on the HL15 success! They obviously found a need that we’ve been looking for in the home lab market.
It would be nice in the future as they build this side of the business to have more visibility into the order and build status, but I assume it’s probably just the large backlog to get through before it normalizes.